This is Lisa. Can I help you?
我是丽莎，能为您做什么？
As customer-service reps, we hear a beep telling us a custome's on the line, and were on. We repeat the same phrases so often that we can do the job in our sleep. One day a co-worker had heart surgery. In her anesthetized stupor following her operation, she heard the beep of the heart monitor and groggily said, This is Lisa. Can I help you?"
作为顾客服务代表，当我们听到“嘀”的一声就知道有一个顾客在电话线上，我们就上线。我们反反复复讲那几句同样的话，以至睡着了也能讲。有一天，一个同事做心脏手术。在手术之后，她仍然处于麻药的昏睡之中。听到心电监护仪发出的“嘀嘀”声，她虚弱地说：“我是丽莎，能为您做什么？”
