英语电子邮件写作可以简单分为开场、主旨、行动和结尾等四个部分。
第一部分:开场(opening)
提及你写这封信的缘由及目的,并定出全文的主题,举例如下:
- Thank you for your email on 10 August, requesting...
- Thank you for calling me yesterday to discuss...
- I would like to suggest that you...
- I am delighted to give you the detail about...
第二部分:主旨(reason for writing)
具体陈述这封信的主旨,以一个段落表达一个主题为原则,看需要几个段落来陈述主旨,举例如下:
- Attached please find the latest information on...
- In order to achieve our sales target, we need to....
第三部分:行动(request for action)
主旨说明完后,对方应该了解你写这封信的目的及背景,接下来就是要求对方有所行动,例如回信、回电话、表达意见、缴交文件等,举例如下:
- Could you please call me later today?
- Please confirm that these arrangements are find with you.
第四部分:结尾(ending)
最后再以客气的口语做总结,让对方了解你的期待,举例如下:
- I look forward to hearing from you.
- I hope this information is helpful.
- Please call me if you have any question.